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    Terms and Conditions

    Terms and Conditions for Luminique LLC

    Introduction

    Welcome to Luminique LLC. These Terms and Conditions govern your use of our website www.luminique-official.com and our mobile aesthetic services. By accessing or using our services, you agree to be bound by these Terms and Conditions.

    Services

    Luminique LLC provides mobile aesthetic services, including Botox and dermal fillers, directly to clients at their homes or preferred locations. Our services are provided by licensed and experienced professionals.

    Use of Our Services

    • You must be at least 18 years old to use our services.
    • You agree to provide accurate and complete information when booking our services.
    • You agree to follow all instructions and guidelines provided by our professionals during the treatment.

    Payment

    Payment for our services is due at the time of booking. We accept various payment methods, which will be specified on our website or communicated to you during the booking process.

    Cancellation Policy

    Please refer to our cancellation policy for details on canceling or rescheduling your appointment.

    Intellectual Property

    All content on our website, including text, graphics, logos, and images, is the property of Luminique LLC and is protected by copyright and trademark laws.

    Disclaimer

    Our services are provided "as is" without any warranties, express or implied. We do not guarantee the results of any treatment.

    Limitation of Liability

    Luminique LLC shall not be liable for any damages resulting from the use of our services or our website.

    Indemnification

    You agree to indemnify and hold harmless Luminique LLC and its employees from any claims, damages, or expenses arising from your use of our services or violation of these Terms and Conditions.

    Governing Law

    These Terms and Conditions shall be governed by the laws of the state in which Luminique LLC operates.

    Changes to Terms and Conditions

    We reserve the right to modify these Terms and Conditions at any time. Your continued use of our services after any changes indicates your acceptance of the new terms.

    Contact Us

    If you have any questions or concerns about these Terms and Conditions, please contact us at luminiquenyc@gmail.com


    HIPAA Policy for Luminique LLC

    Introduction

    Luminique LLC is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) and maintaining the confidentiality, integrity, and availability of Protected Health Information (PHI) in accordance with federal and state laws.

    Protected Health Information (PHI)

    PHI includes any information about health status, provision of health care, or payment for health care that can be linked to an individual. This includes any part of a patient's medical record or payment history.

    Use and Disclosure of PHI

    We will use and disclose PHI only as necessary to provide our services, comply with legal requirements, or with your explicit consent. We will obtain your written authorization before using or disclosing your PHI for purposes other than those provided for by law.

    Safeguards

    We have implemented administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of PHI. These measures include:

    • Secure storage of physical and electronic records.
    • Restricting access to PHI to authorized personnel only.
    • Regular training of employees on HIPAA compliance and privacy protection.

    Your Rights

    Under HIPAA, you have the following rights regarding your PHI:

    • The right to access and obtain a copy of your PHI.
    • The right to request amendments to your PHI.
    • The right to receive an accounting of disclosures of your PHI.
    • The right to request restrictions on certain uses and disclosures of your PHI.
    • The right to receive confidential communications of PHI.

    Breach Notification

    In the event of a breach of unsecured PHI, we will notify affected individuals, the Secretary of Health and Human Services, and, if applicable, the media, in accordance with HIPAA regulations.

    Complaints

    If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of Health and Human Services. We will not retaliate against you for filing a complaint.




    OSHA Compliance for Luminique LLC

    Introduction

    Luminique LLC is committed to adhering to the Occupational Safety and Health Administration (OSHA) regulations to ensure a safe and healthy work environment for our employees and clients. This section outlines our practices and protocols to comply with OSHA standards.

    Training and Education

    • All employees receive training on OSHA standards and regulations relevant to their job duties.
    • Regular refresher courses are conducted to keep employees updated on new regulations and safety practices.

    Hazard Communication

    • We maintain a written hazard communication program that includes an inventory of all hazardous chemicals used in our services.
    • Safety Data Sheets (SDS) are readily accessible to all employees for all chemicals used.
    • Employees are trained on the proper handling, storage, and disposal of hazardous chemicals.

    Bloodborne Pathogens

    • As a provider of aesthetic services, we adhere to OSHA's Bloodborne Pathogens Standard.
    • Employees are trained in the proper use of personal protective equipment (PPE) and in procedures to minimize the risk of exposure to bloodborne pathogens.

    Infection Control

    • We implement strict infection control practices, including the use of sterilized equipment and regular disinfection of work areas.
    • Employees are trained in infection control procedures to prevent the transmission of infectious diseases.

    Recordkeeping

    • We maintain accurate records of work-related injuries and illnesses as required by OSHA.
    • Regular audits are conducted to ensure compliance with OSHA's recordkeeping requirements.

    Emergency Preparedness

    • We have an emergency action plan in place to respond to workplace emergencies, including fires, chemical spills, and medical emergencies.
    • Employees are trained in emergency response procedures and evacuation plans.

    Workplace Safety Inspections

    • Regular safety inspections are conducted to identify and correct potential hazards in the workplace.
    • Employees are encouraged to report any safety concerns or hazards to management.

    Compliance Officer

    • A designated OSHA compliance officer is responsible for overseeing our compliance with OSHA regulations and for addressing any compliance issues.

    Continuous Improvement

    • We are committed to continuous improvement in our OSHA compliance efforts and regularly review and update our policies and procedures to ensure the highest standards of workplace safety.



    Return and Refund Policy

    Refund and Return Policy for Luminique LLC

    Introduction

    At Luminique LLC, we are dedicated to providing high-quality aesthetic services to our clients. Due to the nature of our services, we have a no-refund policy. Please read our policy carefully to understand the terms regarding refunds and returns.

    Refund Policy

    • Services: Due to the nature of our aesthetic services, we do not offer refunds once a service has been completed. We strive to ensure client satisfaction, and our licensed professionals are committed to providing the best possible results.
    • Cancellations: If you need to cancel your appointment, please refer to our cancellation policy. Cancellations made within the specified time frame may be eligible for a reschedule or credit towards future services, but not a refund.
    • Dissatisfaction: If you are not satisfied with the results of your service, please contact us within 24 hours of your appointment. We value your feedback and will work with you to address any concerns. However, dissatisfaction with the results does not warrant a refund.

    Return Policy

    • As we do not sell physical products, there is no return policy applicable to our services.

    Exceptions

    • In exceptional cases, such as an adverse reaction to a treatment, we will evaluate the situation on a case-by-case basis. The safety and well-being of our clients are our top priorities.

    Contact Us

    If you have any questions or concerns about our Refund and Return Policy, please contact us at luminiquenyc@gmail.com.

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